Products and Services

Vendor-free, Turn-Key Connectivity and eSIM Orchestration at Scale

IoTM is a vendor-free, zero-touch, turn-key connectivity and eSIM orchestration platform, enabling IoT enterprises to harmoniously manage all their MNO and eSIM vendor eIMs through a single pane of glass.

A turnkey solution for aggregating and managing all connectivity and eSIM subscription operations, from provisioning to daily operations.

IoTM’s vendor-free, federated connectivity and eSIM Subscription Lifecycle Management Portal supports large-scale, multi-carrier deployments. It provides a single SIM repository for unified connectivity and eSIM subscription management, enabling rate plan assignments, SIM inventory management, SIM state changes, advanced search, troubleshooting, and monitoring. The asynchronous batch operation manager schedules and executes large-scale actions involving large SIM populations.

The eIM-based eSIM Orchestration module integrates eSIM provisioning with connectivity lifecycle management, ensuring profile downloads and activations align with subscription activations. It also includes scalable activation code inventory management to reduce duplicate usage risks.

IoTM’s Portal delivers a single-pane-of-glass interface, unifying all SIM deployments, CMPs, and eIM vendors while standardizing interactions across diverse providers. It ensures a seamless customer journey, state-of-the-art management capabilities, and an optimized supply chain with minimal friction

ANALYTICS

Empowering Enterprises with High Connectivity Situational Awareness

IoTM Analytics combines connectivity-driven insights with predictive AI/ML analytics, providing real-time visibility and control over usage, fraud detection, cost, network QoS, dormancy management, network sunset transitions, and more. This situational awareness enables proactive management and smarter decision-making.

Our platform delivers predictive insights on usage, cost, and anomalies, allowing businesses to anticipate issues before they impact operations.

With 100+ metrics and 10 role-specific dashboards, users gain customizable views of connectivity performance, including usage patterns, network quality, and costs. Unlike static KPIs, our adaptive KPIs adjust dynamically based on customer-specific parameters.

All KPIs can be segmented by operator, country, end customer, and device level. On-the-fly analytics empowers users to customize dashboards for more in-depth insights and informed decisions.

ALERTS

IoTM Smart & Predictive Alerts & Notifications

IoTM smart and predictive alerts & notifications provide continuous, intelligent monitoring of key operational trends., ensuring critical events never go unnoticed. The service detects anomalies, threshold breaches, and emerging patterns, including predictive alerts for usage, network service quality, and cost anomalies.

Automated event-driven notifications keep users informed via email. Personalized digest alerts focus on key metrics, with attached reports for more in-depth insights. Users can configure alerts based on their priorities to stay ahead of potential issues.

With a growing library of alert topics, including connectivity costs, fraud detection, performance optimization, and network service quality, IoTM Smart Alerts helps businesses anticipate risks and take proactive action. Recently, real-time usage monitoring was added, improving visibility and control over data consumption. Leveraging AI and machine learning, the service also enables advanced churn analysis, cost prediction, and anomaly detection, driving smarter decision-making.

AUTOMATION

Analytics-Driven Automation for Optimized IoT Connectivity and eSIM Operations

IoTM Automation (BOTs) is a cloud-based, rule-driven automation solution for managing IoT connectivity and eSIM subscription operations, functioning as a Business Rules Manager (BRM). It enhances efficiency, productivity, and service quality by automating routine tasks typically handled by humans.

A key feature is its ability to let non-experts set up complex automation through compound rules, combining multiple conditions and actions. IoTM BOTs automate rate plan laddering, network and QoS optimization, eSIM event handling, geo-based traffic control, data consumption management, inventory tracking, dormancy detection, and activation commitments.

As a BRM for large-scale connectivity, IoTM Automation streamlines SIM lifecycle actions, network optimizations, and provisioning. It integrates with CMPs, MNOs, and eIM vendors to trigger automated actions while reducing costs and improving efficiency. Operating 24/7, it minimizes manual errors, reduces operational overhead, and provides real-time data monitoring for informed decision-making.

SUMMARY PUSH REPORTS

Smart, Easy-to-Read Reports for Better IoT Decision-Making

Summarized reports provide a streamlined way to stay updated on key issues, allowing users to quickly grasp insights without diving into complex data. This enhances situational awareness and supports faster, informed decision-making. IoTM’s Summary Push Reports Catalog includes periodic reports for multiple departments, such as sales, operations, support, and finance.

For example, the Usage Prediction report, generated 20 days into the billing cycle, forecasts usage and detects anomalies using statistical methods. The Connectivity Bill Prediction report, generated 7–8 days before the billing cycle ends, provides a breakdown of expected costs and identifies high-cost SIMs.

Reports are delivered via email in PDF format at a customizable cadence, tailored to customer needs. Additional custom reports can be created if required.

TELECOM EXPENSE MANAGEMENT

Intelligent Expense Management for Multi-Carrier IoT Deployments

IoTM offers the most comprehensive Telecom Expense Management (TEM) portfolio in IoT for supported platforms. Powered by a mediation system and a proprietary rating engine, it delivers a full suite of TEM services out-of-the-box.

Key capabilities include predictive cost analysis, automatic rate plan optimization, and bill-shock prevention through advanced rating simulations. IoTM enables billing validation and reconciliation, ensuring accurate invoicing by collecting and processing usage data from multiple MNOs and CMPs.

The Detailed Billing Report standardizes diverse connectivity bills and calculates costs across multiple dimensions—from per customer, country, and tag down to a single SIM subscription, including split billing. It provides visibility into cost projections, usage patterns, and billing discrepancies, helping organizations optimize expenses. Reports are securely delivered via sFTP at predefined intervals, ensuring streamlined financial management and informed decision-making.

CONNECTIVITY & eSIM API

Seamlessly Integrate IoT Connectivity into Your Business Processes and Workflows

Programmatically manage and orchestrate IoT connectivity with over 220 APIs, enabling seamless control over SIM lifecycles, data, SMS, voice usage, rate plan assignments, and provisioning.

IoTM provides software developers with a unified platform and flexible REST APIs to automate SIM management, monitor usage, configure activation modes, and assign subscription packages across multiple devices.

Supporting over 100 MNOs, IoTM simplifies integration and automation with built-in intelligence and scalable infrastructure, allowing developers to optimize connectivity, streamline provisioning, and manage deployments efficiently—all from a single interface.