🔑 Key Challenges: Integrating Connectivity and eSIM Lifecycle Management Across Disparate Systems (CMPs & RSPs)
As the adoption of SGP.22 and SGP.32 eSIM standards accelerates, connected enterprises face major challenges in managing connectivity and eSIM lifecycles between Connectivity Management Platforms (CMPs) and Remote SIM Provisioning Services (RSPs). These platforms do not naturally communicate, leading to several operational disruptions:
1️⃣ Limited Scope of eIM Modules: Current eIM systems focus solely on individual eSIM profile management, lacking the framework for managing widespread SIM deployments across various MNOs and CMPs.
2️⃣ Post-Swap Business Continuity: After a profile swap, IoT customers need solutions that enable continuous connectivity management—activating enabled profiles and deactivating others to avoid unnecessary costs.
3️⃣ Manual Connectivity Adjustments: Relying on manual processes is impractical and risks service continuity. Automation is necessary to ensure seamless adjustments at scale.
4️⃣ Challenges in Seamless Operations:
Enabling automated large-scale batch operations that the eIM does not support.
Discrepancies between eSIM provisioning by RSP actions and the necessary connectivity lifecycle adjustments (typically done by accessing the CMP) can disrupt services. For example, ensuring that a profile that is downloaded and enabled is also added and activated on the CMP and correctly configured with the appropriate rate and service plan beforehand or immediately post-enablement is critical to avoid falling back to a fallback profile.
Manually handling profile connectivity management tasks in the context of a specific RSP campaign across different platforms is prone to errors and inefficiency.
Automating batch operations at scale enforces synchronization between the RSP and the activation mode and rate plan state across multiple CMPs.
Managing activation codes lifecycle for batch downloads at the CMP account level for each carrier, including importing, exporting, and ensuring availability for use, while preventing conflicts and locking during batch execution to avoid race conditions and conflicting reuse at the CMP account level.
🔗 Key Takeaway: Integrating connectivity management and eSIM lifecycle processes across CMPs and RSPs is crucial for maintaining operational continuity and scaling IoT solutions effectively.
I invite industry colleagues to share insights and strategies on how you are developing these systems within your organizations and discuss ways we can collaborate to enhance our collective capabilities.
